Your challenges… Your technology rollout needs project managing and you don’t have a project manager.

…rEsolved We have expert Project Managers who are some of the most experienced in the UK at rolling out these specific software products. We can provide a dedicated project manager to work collaboratively with your change team for as long as you need them.

Your challenges… You want to build workflows in your new system but you don’t have your target state business procedures documented anywhere for the tech vendor to use as a basis for the system configuration.

…rEsolved We have some exceptional Business Analysts, all of whom have worked either in tech, or wealth, or both. They will sit down with your business practitioners to firstly understand your ‘as is’ business processes, and then to create your ‘to be’ processes to fully benefit from the features of your new technology.

Your challenges… You need to fix your legacy data before rolling out your new portal.

…rEsolved No problem. We can advise you on the most efficient ways to remediate your legacy data, as well as reviewing your business processes and monitoring methods to see how you can leverage automation to minimise data entry errors going forward.

Your challenges… You’ve got low adoption amongst your business practitioners.

…rEsolved Our Business Readiness consultants are highly experienced in working with stakeholders at all levels to understand what’s hampering adoption, and how best to address it. We can provide internal comms, training, user guides, videos and live user support – whatever’s needed to ensure your employees feel confident and supported in the journey.

Your challenges… You’ve gone live with your new technology, and you have a roadmap of enhancements you’d like to make. But you don’t have the time or knowledge to implement them.

…rEsolved No problem! Our team can provide as much or as little support you need. We can help you prioritise based on estimated effort and impact, and then we can work with you to implement the changes at whatever pace suits you – whether that’s as soon as possible post go-live, or on a gradual basis over a longer period of time.

Your challenges… You want to get Management Information reports out of your system but you don’t know how to build them most effectively or present them in a stakeholder-friendly way.

…rEsolved A successful MI strategy isn’t just about building some spreadsheets (although that is a key part of it!). We understand the underlying data structures in our specialist technologies and we’ll spend time with you and your business practitioners to understand the needs and wants of every stakeholder in your business.

Your challenges… You have a Product Owner in the business already and we don’t want to replace them, but they just don’t quite have the expertise to handle the more complex user queries across all areas of the technology product.

…rEsolved That’s absolutely fine. We’ll work alongside that person to agree a process that works best for them. That could include some ‘hand holding’ on the more complex items, or a train-the-trainer approach, or simply keep the bits you’re happy doing and just send us anything you don’t have the time or capacity to handle.

Your challenges… Your Product Owner has become a single person dependency and we encounter business continuity issues whenever they’re off sick or on holiday.

…rEsolved You can choose to use us as much or as little as you like, so if you know there’s going to be a period of time when you might need to direct more queries our way, no problem! Just let us know and we can agree the best way for your other business users to get in touch with us.